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Modernizing Pension Operations with Camunda SaaS

Talk
CamundaCon Amsterdam 2026
Amsterdam, Netherlands
20 May 2026

Abstract

Velliv is modernizing mission-critical pension operations by moving from a legacy workflow platform to cloud-native orchestration with Camunda SaaS. The team is implementing high-impact processes using Connectors, serverless integrations, and a tailored task experience that aligns with Velliv's front-end strategy. This session highlights how the solution handles seasonal demand spikes, improves throughput and resilience, and enhances observability. Attendees will also get a preview of Velliv's emerging approach to agentic orchestration.

What the talk covers

  • Why a regulated pension business moves off a legacy workflow platform, and what it costs to stay.
  • Using Connectors and serverless integrations to reach core systems without rebuilding them.
  • Designing a task experience that fits an existing front-end strategy instead of fighting it.
  • Absorbing seasonal demand spikes while improving throughput, resilience, and observability.
  • An early look at agentic orchestration on top of a BPMN foundation.

Presented with

Jakob Cleeman Hors
Product Owner — Senior Specialist, Velliv